Uber Not Paying For Tolls

So I just has support lie to me about taking tolls. I got charged $22 worth of tolls. I'm in the DFW area and the new toll roads are bull. Anyway, I realized a couple of days later that I never got reimbursed for taking tolls. Reached out to support which took several days to get back to me, only to have them tell me I never took tolls. Which is bullshit because it told me to take an exit that's actually an on ramp to a toll road. Not sure if I can send them my toll tag statement to prove that I did fucking take tolls but I'm pissed that I'm out $22 fucking dollars. I know Uber is screwing us drivers but that's just ridiculous.