I need help :(

Anytime I load up the Sims 2 to start a household or to create a new household. This error message pops up in my game crashes. I recently just bought the Sims 2 off the EA app on pc and before the update today, I’ve been playing the Sims 2 perfectly fine with no issues.

I don’t understand what’s the issue 😔

Anytime I load up the Sims 2 to start a household or to create a new household. This error message pops up in my game crashes. I recently just bought the Sims 2 off the EA app on pc and before the update today, I’ve been playing the Sims 2 perfectly fine with no issues.

I don’t understand what’s the issue 😔