Asylum Seeker travel inquiry

So i have a friend that’s came through the border, when it came through there they took his passport and gave him an order of realize he stated to me that he travel with it before but that was with his ID that he now lost. He’s from older times so he’s not very good with words nor anything electronical so i try to help him here and there; he’s tryna book a flight however i do feel this file might not be enough to get him on a airline especially without an ID. So im just trying to see if anyone as any idea how this work.

I did call the closest airport they directed me to the airline and the airlines was unsure but they also directed me back to the airport.