I hate ups

So I ordered things from Amazon for Christmas and Amazon split the shipments. The first one went fine because it was through USPS and I guess they have a key to my apartment complex. UPS doesn't so it's always more difficult, but I waited all day to be prepared. Originally it was from 1:45-5:45 but Amazon estimated before 8pm. I waited and waited, checking ups tracking, which eventually said 8 too, and then it said 9. Sure enough I check back right before 8 and it says that at 7:26 an delivery attempt was made and that the package was going to be sent to a pickup location. Its dark out and my lights were on. I was waiting all day. They got in too because they put my slip on my mailbox (I mean I suppose it could have been a neighbor - very unlikely) but no knock no nothing???? Not even an attempt to redeliver? So I frantically set up an account to have it redeliver, and guess what? Tomorrow sometime before 9pm. I'm not fucking waiting all day again to get nothing. I hate you guys. I hate your customer service. You redirected me on the phone to Amazon like it was their fault. YTA.