Leave Intuit if you can - QuickBooks Desktop to Online Misery

I have been in a nightmare for two days. Since Intuit has decided to charge $1000 for us to keep using QB Desktop, we finally had to transition. Yesterday I called to get the process started and it is still not complete as I sit here typing this. I was told it would be seamless and easy (and that I could get 50% off the first year) which was all incorrect.

We have been a desktop user for 25 years, so I expected a few problems. However, I have been on multiple phone calls these last two days, spanning 14 hours of call time and I am waiting for another. I was passed to different departments 17 times, screen shared my problem 7 times, and every department thinks it is another department's issue that our P&L doesn't match. I finally forced a poor representative to stay on the line with me, who then passed me to live support to finish our migration. The catch? We have to sign up and pay for live support so that they can fix the migration errors.

14 hours of stress and exhaustion and there is another greedy charge to finish the task. If I had any other choice, I would change companies. I'm not at liberty to say why I am trapped, but please, please... if you can use someone else avoid Intuit products.