Electrician charged me a "Travel Fee" + Full hourly rate for the travel time, resulting in a 4320 kr bill for a 20-minute job. Is this a common practice?
Long story short, I had an issue with some lights and called an electician, he was here for 22 minutes (I have cameras and checked it) and didn't use any materials to fix the problem.
Today I received the "faktura": 4320 kr.
Easy to imagine that I wasn't expecting such a high cost for a 20-minute job. I called to ask if it was correct and they said that yes because they charge the full hourly rate from when they leave the warehouse up to the moment they return, plus another 15kr fee per km.
His company is located 39km away from my place (I live in the middle of nowhere), so he charged me:
78 x 15 kr = 1170 kr
2,5 x 915kr = 2287 kr
+ VAT
This is my first time using an electrician here, but every other service I used before (construction, plumber) only charged me the travel fee per km, hourly rate was only charged for the time they spent at my place.
Is this common practice among electricians, or was I unfortunate enough to find a shady one?