Success at Grocery Outlet - non-service dog gets kicked out within minutes
At the checkout stand as I was purchasing a small amount of groceries, I noticed a young lady that looked like she just went for a run, walk in with a huge Great Dane. I asked the cashier if they could call the manager. Within 20 seconds the manager appeared and I told him, "A lady walked in with a large dog that doesn't appear to be a service animal. None of your employees questioned her so I'd like to complain because this is a food establishment and non-service dogs are not allowed." The manager thanked me as I paid for the groceries and by the time I walked to my car, the lady with the dog was exiting the store. Total time had to be around two minutes from my discussion with the manager to the time the dog exited.
I then sent an email to Grocery Outlet's corporate headquarters complimenting the manager and asking them to comply with ADA guidelines while preventing non-service dogs from entering a food establishment due to health concerns and state law.